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Process analysis of the selected bank process
 Frolova, Anastasia ; Říhová, Zora (advisor) ; Malinová, Ludmila (referee)
The focal point of the thesis is the process analysis and the optimization of the supporting functions of information management in the bank. In the theoretical part, there is a description of the important terms and definition of the concepts as well as the tools which have been used in the practical part of the thesis. The practical part deals with the process analysis and the optimization of the selected bank process. This also includes a general description of the company and the Information Management department in which the analyzed process works. The study then focuses on the analysis of the current status of the selected information management process and its mapping with the BPMN modeling methodology. The subsequent evaluation uses SWOT analysis to identify the problem areas of this process and offers recommendations for possible improvements to solve these problems.
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