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Reflection of users' satisfaction with the crisis beds for children
Vejvodová, Veronika ; Kolářová, Marta (advisor) ; Hudcová, Eliška (referee)
This diploma thesis focuses on crisis intervention in children and adolescents. The theoretical part defines information about crisis and crisis in chlidhood, adults and focus on providing crisis intervention. The author is based on the notion that crisis is a natural part of human life and that the resilience and coping of the individual, which is built from childhood, contributes to its management. In the next chapter, autor describes the types of service which offer crisis intervention for children in the Czech republic. The main part is about crisis servises which offer accommodation for children and adults in difficult life situation. This chapter is followed by a practical part. The aim of the research part is to find out the satisfaction of clients with the crisis bed service for adolescents in the House of Přemysla Pittra for children. In 2022, the House was transformed from a facility for children requiring immediate intervention to a social service that provides crisis intervention to adolescents. It is currently the first service of this type in the Czech Republic. The research part includes interviews with the clients of this service, it also analyses the texts written by the adolescents in the "Chronicle". The aim of the work was fulfilled. The service users were found to be generally...
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Customers' willingness of the selected fitness centre to attend group classes
Svobodová, Aneta ; Ruda, Tomáš (advisor) ; Voráček, Josef (referee)
Title: Customers' willingness of the selected fitness centre to attend group classes Objectives: The thesis "Customers' willingness of the selected fitness centre to attend group classes" is in its final form a useful source of information, expanding the knowledge of Domyno Fitness management about its customers and their motivation to visit the fitness centre. The aim of the thesis is to obtain information about the willingness of customers to attend group classes which can be further used by the group class manager at Domyno Fitness and included in her plans to improve the current situation. Methods: The thesis is based on theoretical knowledge related to the topic. Marketing research based on quantitative questionnaire method CAPI was used to determine customers' willingness to attend group classes. The research sample is Domyno Fitness customers older than 18 years of age. The sample is customers who visited the fitness center during the time of the research and were willing to participate. The responses to each question of the questionnaire are shown in the graphs. Results: The results of the research showed that the fitness centre has mainly loyal customers who have been visiting it for many years. These customers tend to be satisfied with almost all aspects asked in the questionnaire. The...
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Customer Satisfaction
Vajsarová, Markéta ; Šimberová, Iveta (referee) ; Schüller, David (advisor)
The diploma thesis deals with the analysis of customer satisfaction of the selected company. In the theoretical part, important concepts are explained, which are the basis of the subsequent analytical part. The analytical part contains a description of the current situation of the selected company, such as its external and internal marketing environment, which is followed by a questionnaire survey with an evaluation of the results. The last part of the final thesis deals with own proposals to increase customer satisfaction.
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Motivation and Satisfaction of Managers in the Selected Company
Dlabajová, Eva ; Kruntorádová, Markéta (referee) ; Konečný, Štěpán (advisor)
This master's thesis deals with the satisfaction of managers and the correct grasp of the motivational style by management and society. The work is divided into two parts - theoretical and empirical. In the theoretical part, basic concepts are defined: manager, management, leader, leadership. Next, the types of leadership styles of managers are defined and compared. Subsequently, the concept of need, motive, motivation is explained here and the most basic tools for motivation are presented. The empirical part contains a qualitative research study carried out through semi-structured interviews, the aim of which was to answer the main research questions. At the same time, it was investigated what influences this phenomenon and what type of cooperation or help the respondents would welcome to improve their work performance. The goal of this work is to make a concrete proposal that will lead to an increase in work performance.
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Benefits of SK Slavia Prague football match for spectators
Kalvas, Pavel ; Štědroň, Jakub (advisor) ; Šíma, Jan (referee)
Title: Benefits of SK Slavia Prague football match for spectators Objectives: The aim of the thesis is to identify and describe the individual benefits for the spectators of attending a football match of SK Slavia Prague in the current season 2022/2023 at the home stadium. Subsequently, through marketing research, the satisfaction of direct spectators with the benefits offered by the club in connection with attending SK Slavia Prague home matches will be determined. Methods: Both quantitative and qualitative research methods were used in the thesis. It was therefore a mixed research. Personal observation, semi-structured interviews and electronic questionnaire method were used to obtain the necessary data. The quantitative research was used to determine the satisfaction of the direct spectators with the partial benefits of a football match of SK Slavia Prague at the home stadium. Results: The main benefits of the SK Slavia Prague football match at the home stadium were identified as sport performance, safety, stadium, accompanying programme, accompanying services and VIP services. Within the accompanying services, the fan zone in front of the stadium, refreshments in the stadium, the official club fan shop and also sectors for parents with children were evaluated separately. The results of the...
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The personal well-being at work of the probation officer
Vachoušková, Veronika ; Drahoňovský, Jan (advisor) ; Novák, Petr (referee)
The work focuses on the personal well-being, specifically in the work environment, of officials of the Probation and Mediation Service at the center in Prague. The method of solving the problem is qualitative research, for which data were collected using prearranged interviews with randomly selected officials of the center. The aim of the research was to map individual areas of personal well-being for individual respondents. The method of comparison and contrast was used in the data analysis, the data are then interpreted and made clear in the created tables. The result of the research is more frequent positive comments from the respondents on the given topics, no significant difference was detected between people with a shorter and longer tenure at the center, in some opinions, center leaders differ from their subordinates or from officials with little work experience. In addition, deviant and contrasting answers appeared in the interviews. The validity of the data was subsequently discussed in the Discussion chapter, there is a possibility of distortion of the answers due to the recent relocation of the center or due to the questions presented to the respondent in advance. The research was compared with the mentioned research from the chapter Overview of existing knowledge. For a more in-depth...
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Czech sport journalists of generation Y: Career reflection based on job satisfaction and motivation
Hobzová, Ilona ; Chladová, Marta (advisor) ; Turková, Kateřina (referee)
This diploma thesis deals with the career reflection of Czech sports journalists on the basis of attributes of job satisfaction and motivation. It focuses on Generation Y journalists, whose are described in professional studies as economically active, demanding a higher standard of living, emphasizing personal fulfillment, but also interested in their personal and family life. The aim of this thesis is to describe the generation of sports journalists in terms of their professional satisfaction and motivation. Based on a quantitative questionnaire survey and qualitative research in the form of personal semi-structured interviews and their analysis using the method of interpretative phenomenology, the thesis attempts to describe the most common challenges that journalists belonging to Generation Y face during their careers. These include work-life balance, gender inequality in the workplace, generation conflicts in the work team or insufficient financial remuneration. The sample is made up of men and women who were working in audiovisual, radio and print/online sports media during the interviews.
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