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National Repository of Grey Literature 1 records found  Search took 0.01 seconds. 
The Selected Issues of Customer Protection
 PECHOVÁ, Lucie
This thesis is dedicated to the issues of customer protection, mainly the problems in the field of distance consumer contracts. It is performed by realisation of a questionnaire survey between consumers in different age groups. In theoretical part the keywords are described, which are related to this issue. What is the consumer protection and its history. How the terms consumer, businessman and consumer contracts are defined. What is ordered by Czech legislative for the field of consumer protection. Which institutions operate in this field. What is a distance consumer contract. The practical part performs the analysis of questionnaire survey. Low knowledge of legislative regulation of consumer protection among ordinary consumers is defined as the main issue. In conclusion there are proposed some steps to improve the situation.
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