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Czech POINT: monitoring of citizens' needs or interest group?
Karlík, Pavel ; Minárik, Pavol (advisor) ; Stočková, Olga (referee)
This bachelor thesis is focused on implementation of the Czech POINT system, Czech Posting Testing Informative National Terminal, into existence. This application should simplify common administrative processes in communication with institutions such as Trades Licensing or Land Register Offices. The thesis is based on the special interest group theory and searches for the answer to the question whether the Czech POINT application is as revolutionary simplification for user as presented or whether it is only a result of successful lobbying of the creators of the system. The aim is to uncover the effectiveness of the running Czech POINTs and determine whether the main interest in the system functioning is on the part of its users or of its suppliers by monitoring and comparing. This research shows absence of influence of interest groups whose activity could initiate to create the system. Satisfied users are satisfied voters and that has surely fulfilled aim of political authorities.

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