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Support for direct care by middle management
 MATOUŠKOVÁ, Amalia
The thesis deals with the problematic of support of the direct nursing by middle management. Head nurses - middle-level managers are responsible for the quality of the provided nursing care, and therefore their interest is to lead their subordinate nurses in a way, that the quality of the nursing care is preserved or constantly improved and that not only by control activities or material security but mostly by support. The objective of the thesis was to find out how nurses perceive the support from middle management within ensuring good-quality direct nursing care. The objective was fulfilled using quantitative and qualitative methods. Quantitative part of the research was made up of 195 respondents. We have compiled the survey which was distributed to practical and general nurses. It was based on in advance laid down ten hypotheses which were connected with the objective of the thesis. At nine hypotheses was proven their validity and the last, tenth hypothesis was not confirmed. Qualitative part of the research was made up of interviews with seven head nurses which informed us about their view on support of the direct nursing care. The result of the research was finding that head nurses more use the control activity than the supporting one. Despite the fact, they consider the support to be sufficient. The greatest obstacle in the support by a head nurse is lack of motivation. The nurses would welcome having the option of feedback, further education and that the head nurse herself would participate in the direct care. From the perspective of management, we found out using which tools and ways they help subordinate nurses to improve the quality of the direct nursing care. Here they get to conflict of answers of subordinate nurses and head nurses. Head nurses think that they motivate their subordinate nurses, enable them to further educate themselves or if it is possible directly participate in the direct nursing care. They are convinced that subordinate nurses do not lack nothing special in the support and if they do it is probably understanding or their constant presence at the department. The output of the thesis is suggestion of recommendation for support of the direct nursing care by middle management which was made on the basis of analysis of the research.
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See also: similar author names
1 MATOUŠKOVÁ, Andrea
4 Matoušková, Adéla
2 Matoušková, Aneta
4 Matoušková, Anna
2 Matoušková, Anna Marie
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