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Nurse from a minority society in the Czech healthcare
KARTÁKOVÁ, Nikola
This bachelor thesis will deal with the issue of nurses from minority groups. The theoretical part deals with transcultural nursing in general, but also with other important topics that are directly related to nurses from minorty groups. The empirical part has stated two aims. The first aim was to find out what issues nures from minority society face in Czech healthcare. The second aim was to find out what attitude the patients have towards a nurse from the minority society. Based on the set aims, four research questions have been posed. The first research question is trying to find out what issues does a nurse from the minority society notice within their workplace? The second question was what issues does a nurse from the minority society notice in relation to patients? The third research question asks how does the patient perceive the fact that they are being cared for by a minority society nurse? The last question was researching what communication issues does the patient perceive in communicating with a nurse from the minority society? To process the empirical part, a qualitative research method was chosen, specifically using semi-structured interviews that were carried out together with nurses coming from minority groups. They are individuals of different nationality or a different religion, working in Czech healthcare system. Further, interviews were being carried out with patients who experienced the care by nurses from minority groups. There were six informants in case of nurses, and five patients. In case of nurses, the main choice criterium was a different nationality or religion. In the category of patients, these had to be people who have at least once in their lives encountered the care by a nurse from a minority society. Based on acquired interviews, a data analysis was done and the results were further worked out into individual categories. The acquired results have proven that the main issue in the cooperation of nurses of a different nationality and Czech patients is difficult communication. Further, we have found out that foreign nurses are very happy in Czech healthcare and they do not notice any significant issues, except a language barrier. They only have pointed out documentation and machines as problematic, because they are not used to them. Further, it was discovered that patients perceive minority nurses rather positively and, again, besides difficult communication, they do not perceive any significant issues. Communication, however, is totally a basic feature of healthcare, and our research has discovered that if a nurse is unable to communicate efficiently, the patient is unhappy, they do not trust the nurse sufficiently and they may even refuse their care.
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