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Design for ITSM implementation with the use of the ITIL framework focusing on security
Antalík, Dominik ; Foss, Stanislav (referee) ; Sedlák, Petr (advisor)
The diploma thesis solves proposals for improving the quality of providing IT services and their optimization in the interest of the company and its business goals. For the needs of user-friendly IT services with optimized cost, the processes, functions, roles of employees and technology need to be a benefit for the business. By adopting and adapting the ITIL framework, it will be possible to increase the efficiency and effectiveness of providing IT services, to clearly define the IT service management and to define the main processes with the relevant objectives. The ITIL framework uses best practices that have been successfully used in other organizations. Practically proven processes, improved service quality and long-term optimization with continuous improvement offer cost-cutting potential. ISO/IEC 27013:2015 provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 200001 will be helpful in maintaining the integrity of the current information security management system with the design of IT services management.
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Optical Network Design in Revúca
Antalík, Dominik ; Jordán, Vilém (referee) ; Ondrák, Viktor (advisor)
Bachelor thesis is focused on the optical network design with a variant termination of the optical fiber in the home of end users. The technology is currently the most advanced bandwidth sufficient for reliable transmission of any kind of content. The investor is the local internet provider FERDINANDY, s.r.o. in Revúca. The optical network design is set for this city. This innovation will provide high speed connection and offers additional service options such as IPTV or VoIP for citizens of Revúca. The bachelor thesis includes a proposal route of the optical fibers, choice of active and passive equipment and economic assessment of the payback period of large investments.
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Design for ITSM implementation with the use of the ITIL framework focusing on security
Antalík, Dominik ; Foss, Stanislav (referee) ; Sedlák, Petr (advisor)
The diploma thesis solves proposals for improving the quality of providing IT services and their optimization in the interest of the company and its business goals. For the needs of user-friendly IT services with optimized cost, the processes, functions, roles of employees and technology need to be a benefit for the business. By adopting and adapting the ITIL framework, it will be possible to increase the efficiency and effectiveness of providing IT services, to clearly define the IT service management and to define the main processes with the relevant objectives. The ITIL framework uses best practices that have been successfully used in other organizations. Practically proven processes, improved service quality and long-term optimization with continuous improvement offer cost-cutting potential. ISO/IEC 27013:2015 provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 200001 will be helpful in maintaining the integrity of the current information security management system with the design of IT services management.
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Optical Network Design in Revúca
Antalík, Dominik ; Jordán, Vilém (referee) ; Ondrák, Viktor (advisor)
Bachelor thesis is focused on the optical network design with a variant termination of the optical fiber in the home of end users. The technology is currently the most advanced bandwidth sufficient for reliable transmission of any kind of content. The investor is the local internet provider FERDINANDY, s.r.o. in Revúca. The optical network design is set for this city. This innovation will provide high speed connection and offers additional service options such as IPTV or VoIP for citizens of Revúca. The bachelor thesis includes a proposal route of the optical fibers, choice of active and passive equipment and economic assessment of the payback period of large investments.
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