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Analysis and design of online public service in Addis Ababa
Abate Iwnetu, Yinagn ; Ulman, Miloš (advisor) ; David, David (referee)
This thesis deals with the barriers of e-government in Ethiopia. The main goal of this thesis is to identify the problems associated with Passport application/registration and tries to provide an appropriate solution. The thesis discusses the current situation of e-government in Ethiopia and analyzes the extent of coverage of such services in the country. Once the drawbacks are found out, the author proposes an online service portal. This portal will be based on the literature, personal experience and sample surveys conducted.
In the practical part, a web application was created using HTML5, CSS3 and PHP. The application includes details information about the user (passport applicant), such as full name, date of birth, address and other attributes. This data is inserted into a SQL database, which will feed the data to the web application.
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