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Information in the social sphere for the citizens jeopardized by a social exclusion
FICHTNEROVÁ, Eva
The research of my bachelor work was focused on the issue how much are information necessary and interesting for the people jeopardized by a social exclusion, if they properly get to them and if they have the right form. There is a lot of information in the social sphere and they are important for all of us. From the questionnaires I gave to the people in the sanctuary House of St. Paul and in the streets of České Budějovice I received many answers significant for the knowledge of our community and for my job in public relations with Městská charita České Budějovice (a charitable non-governmental organization). In theoretical part of my work I described general causes and specific problems associated with the life of the excluded citizens, especially their difficulties with the employment, health state, problems with information and communication barriers with organizations and institutions, examples of their excluded or homeless life, possibilities how to return to the common life. In relation to the social services I stated some fundamental legislature. In the practical part I concentrated on the question of a passing and preferred forms of information among them. Answers I got brought me to improvements even in my job (for example a better marking to the sanctuary house from the railway station, maps on the web sites with a marking of the way and the bus stop, more brochures with information in the railway station). I learned that homeless people would be very glad to obtain some knowledge in the field of information technologies and I recommended Internet courses for them. I realized, that all the people living in the street, are interested in information and the most essential way, how to provide information to them, is a street-work.
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