National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Vliv jihomoravských lyžařských středisek na rozvoj regionu
Březinová, Zdenka
The bachelor thesis focuses on the impact of ski centres in the South Moravia on regional development. The literature overwiev engages in the topic of statistical processing of surveys and in general info about municipalities and centres that is important thesis-wise. The empirical part assesses results from the surveys with help of statistical processing. The goal of the survey was to discover basic info about impact of the ski centres to regional development. On the basis of discovered results were created reccomendations and proposals to improve quality and quantity of provided services thanks to which the the attendance should increase and the result should be the increase of impact on development in the particular region.
Analýza spokojenosti hotelových hostů s kvalitou služeb konkrétního hotelu
Khalilová, Linda
The thesis deals with analysis of a hotel guest´s satisfaction with services in a chosen hotel. In a review of literature there are presented a basic information about tourism, hotel management and measuring of customer satisfaction. In the empirical part the results of questionnaire survey are evaluated by statistical methods, which aimed to find out basic information about hotel guests and about their satisfaction with particular services of the hotel. Based on findings of the survey the proposals and the recommendations for an improvement of the hotel services are formulated.

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