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National Repository of Grey Literature 1 records found  Search took 0.00 seconds. 
Mediation as an Alternative Method of Solving Human Conflicts
 ZELENKOVÁ, Lenka
The Bachelor´s Thesis deals with solving of human conflicts using the method of mediation. The theoretical part describes types and ways of solving conflicts, the method of mediation including the techniques and forms, it mentions its history and legal regulations in the Czech Republic. Other part is addicted to roles, main tasks and key competences of a mediator. The last chapter of the theoretical part presents some providers of this service and lists areas of social practice where the mediation is exercisable. The practical part illustrates utilisation of mediation in practice using two case reports. Case report of criminal mediation is obtained on the basis of an extract from a professional document with the consent of the Probation and mediation service of the Czech Republic. The sexond one, the civil mediation, describes a heritage conflict within a family.
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