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Ethical dilemmas of social workers with drug addicts
LIŠKOVÁ, Erika
The work deals with the ethical dilemmas of social workers when working with drug addicts. It lists specific ethical dilemmas solved in the contact center and describes the impact of the solved dilemmas on the professional and private life of social workers. To clarify the assigned topic, it first explains addiction and the causes of its emergence. It also describes what the social workers of the contact center do and the most common problems that are solved with drug addicts within the framework of social work. The thesis describes the ethical dilemmas that were discovered through a semi-structured interview with contact center workers, which was supplemented by participant observation, carried out during the interviews. The thesis shows how workers perceive ethical dilemmas and how they overcome them. The research probe contains conclusions from the statements of the contact center social workers and transcripts of interviews.

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