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Communication of social workers with children.
VIKTOROVÁ, Romana
Presented diploma thesis deals with the problematics of communication between the social workers and the children or adolescents. The first three chapters introduce theoretical starting points serving as the base for the following research. Attention is paid to the characteristics of social work, including its legislative definition and methods and techniques with regard to their use in contact with the child's client. The thesis also brings forward the role of the social worker. Briefly, the specifications of the child's age, that are to be taken into account in terms of social work, are addressed - mainly attachment issues and developmental aspects. The fourth chapter is spent on description of the survey involving 19 social workers from the South Bohemian Region. The survey showed, the social workers are familiar with the principles of social work with the children and adolescents and they are careful to follow them in practice. In communication with the children and adolescents they focus mainly on non-verbal communication, recognizing the difference between a child and an adolescent. Due to the respondents, the most important is the social worker's authenticity, the creation and maintenance of secure relationship and the consistency of verbal and non-verbal communication. Unfortunately, the social workers are mostly not interested in expanding their competencies in connection with the acquisition of new social work techniques suitable for communication with the children and adolescents.
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