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Satisfaction of pregnant women with prenatal care
KOUTENSKÁ, Michaela
This bachelor´s thesis is focused on the satisfaction of pregnant women with provided prenatal care. The thesis is composed of theoretical and practical part. The theoretical part contains a description of the origin and development of pregnancy, the prenatal care itself and the description of the examinations, which are performed under the terms of this care. Furthermore, the prenatal diagnostics is described. Subsequently, the profession of midwife and her role in the prenatal advice bureau is described. The thesis is also devoted on antenatal preparation of pregnant women. Last but not least, the theoretical part deals with the contentment of patients with provided medical care and factors, that can affect the satisfaction of patients. The quantitative research was used for the practical part. Altogether, two goals were determined for this thesis. The first goal was to find out, if the pregnant women are satisfied with the provided prenatal care. As following goal was to discover, if women are satisfied with the information given about the course of pregnancy and procedures performed in the prenatal advice bureau. Afterwards, two hypotheses were set towards the goals. The first hypothesis is: "The multiparous women are satisfied with the prenatal care more than primiparas." This hypothesis is not valid. The second set hypothesis is: "Women with secondary and lower education are more satisfied with the given information than women with higher vocational or higher education." This hypothesis is valid. The questionnaire survey emerged that 66,3 % of respondent are overall satified with the provided prenatal care. However, with the given information in basic area of care in the prenatal advice bureau were not always satisfied approximately 10 % of respondents. On the other hand, with the information about the procedures performed were satisfied 66,4 % of respondents. The results of research in this bachelor´s thesis can serve as feedback for providers of prenatal care in the Czech Republic in order to increase the satisfaction of their clients. Moreover, this thesis can also be used as informational material for pregnant women just when choosing some prenatal advice bureau.
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