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Needs Analysis of a Selected Institution for Clients with Mental or Combined Disabilities
MACEŠKOVÁ, Eliška
This diploma thesis deals with the analysis of the needs of a selected facility for clients with mental or combined disabilities. The aim of the thesis is to find out the needs of the employees of the selected facility and the needs of its clients - specifically, clients living in sheltered housing. The research within the diploma thesis was prepared and realized on the basis of an order from the top management of the facility. The diploma thesis consists of two parts - theoretical and practical. Within the framework of the theoretical part, terms related to the topic of the diploma thesis are defined - persons with mental or combined disabilities, their needs, the needs of employees, etc. - and important theoretical starting points are given within its framework. The practical part of the diploma thesis deals with the research itself - from the setting of goals and research questions, through the methodology, interpretation of the results, their comparison with theoretical starting points to the conclusion. A qualitative research strategy was chosen for the research in the practical part of this thesis, together with the interview method and the semi-structured interview technique. The research resulted in a comparison of the needs of the employees of the three sections, the needs of clients living in sheltered housing and a comparison of the needs of the employees with the needs of the clients, within the given facility. Based on the research, it became clear, for example, that there are similarities, but also differences in the needs of employees across individual departments. The results of the research will serve as direct feedback to the top management of the given facility regarding the needs and satisfaction of employees and clients of sheltered housing within it.
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