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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Consumer protection and e-commerce
 Vlachová, Alena ; Neděla, Radek (advisor) ; Patočka, Radim (referee)
The aim of this bachelor's thesis is to provide an overview of the rights of a Czech consumer emerging from business relations between a consumer and a seller. Initially there is a closer identification of a consumer according to the Czech low. Second part of this thesis concentrates on Czech organizations protecting consumers and e-commerce certifications. The third charter focuses on the consumers disputes. There are a lot of possibilities how to solve the disputes, some of them are outlined in this part, for example the alternative disputes resolutions and on-line dispute resolutions. Another objective would be the e-commerce and an evaluation of its positives, negatives and especially possibilities, which it offers. As a practical example there are mentioned the coupon portals which are very popular in Czech republic these days. An interview with a representative of one of the Czech coupon portals was used as a source of relevant information about their running a business. Finally, there is an analysis of two famous Czech coupon portals and their attitude to Czech customers.
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Chosen problems of consumer protection
 ŠTEFLÍČKOVÁ, Veronika
The main objective of diploma work was to determine consumers' awareness of their rights in the field of catering services in the Central Region in the Czech Republic. Another task was to detect the critical areas which have the greatest difficulty to respondents. As part of the questionnaire survey, which took place in November 2008 in the Central Region were asked 97 respondents.
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