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National Repository of Grey Literature 1 records found  Search took 0.01 seconds. 
Ethical dilemmas in crisis telephone intervention among seniors
 VOSIKOVÁ, Kristýna
The thesis is of a theoretical nature. The thesis deals with the ethical dilemmas of telephone crisis intervention workers while working with seniors. This thesis aims to define the moral dilemmas of telephone crisis intervention workers, which are exposed every day, and to reflect on their solutions with the help of ethical theories. The first chapter presents the characteristics of age and ageing, age changes, and preparation for age. The second chapter contains the aspects and features of crisis intervention and the causes, phases, types and solutions of the crisis. Chapter three presents the topic of telephone crisis intervention as a form of help. Chapter four describes senior crisis intervention, the most common crises in old age and senior telephone crisis intervention. The last chapter contains the topic of ethical dilemmas in the senior telephone crisis intervention and the reflection of ethical theories responding to moral dilemmas of the line workers.
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