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The Effective cooperation of the medical team in the standard inpatient department and intensive care unit
BLAŽKOVÁ, Martina
In this survey research, the pre-set objective was to map the effectiveness of healthcare team collaboration in a standard inpatient ward and intensive care unit. The objective was achieved by means of a qualitative research inquiry, using non- standardized individual interviews. They were conducted with twelve general nurses, four doctors and four orderlies working in a surgical ward, both in a standard inpatient ward and an intensive care unit. Effective collaboration of the healthcare team, which is becoming increasingly important, is one of the most important aspects of providing the highest-quality nursing care. An often overlooked need is perhaps the need to build efficiency in one's own ward and minimise errors that could lead to a breakdown in the effectiveness of collaboration between, for example, a standard inpatient ward and an intensive care unit. Effective collaboration between the healthcare teams of the standard ward and the intensive care unit is particularly conducive to improving the quality of care for patients for whom transfer between these stations is a very common procedure. Good collaboration between these teams prevents professional misconduct in care or even harm to patients. This work is suitable as a material that could motivate not only general nurses but also doctors, orderlies and nursing staff. Furthermore, it could be of use to the ward management, who could consider the results of this work a means to improve not only patient care but also work procedures and organization, resolving conflict situations and strengthening interpersonal relationships at their workplace. The qualitative survey research revealed that the medical personnel have an idea of effective collaboration. However, it is evident that not only mistakes in communication occur in the healthcare team, but also conflicts that can affect the quality of nursing care. The research further revealed that the most effective collaboration is hindered by obstacles in terms of time and work as well as in terms of personal and interpersonal relationships at the workplace. Most personnel do not feel appreciated and motivated by their management, which can affect not only collaboration but also workplace satisfaction and the delivery of quality patient care.
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