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National Repository of Grey Literature 1 records found  Search took 0.01 seconds. 
Prostředí komerčních call center na trhu v České republice
 Karásek, Jan
The diploma thesis deals with the analysis of the macroenvironment of companies operating in the market of commercial call centers in the Czech Republic. The analysis is performed from the perspective of a new entity in the existing market, an analysis of the competitive environment and an analysis of the attractiveness of the industry was also performed. Based on analytical work, the author compiles a set of recommendations for a new company entering the industry.
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