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Expectations of the Parents from the Provided Social Services in the Kaňka o.p.s. Tábor
BERANOVÁ, Diana
On the field of social services devoted to children with health handicaps and their families there have been recently established lots of new organizations. So it has been becoming more and more up to date topic. The aim of this thesis, named Expectations of parents about the social services provided by Kaňka o.p.s. Tábor, is to find out actual information whether the parents´ expectations identify with providing of these services. Within this thesis there has been defined the following research question: Do the parents´ expectations correspond with the social services provided? The thesis has been divided into the theoretical and empirical part. The theoretical part has been devoted to the sphere of family, the family surroundings which has been the foundation stone of the life of the children with health handicaps. It is also devoted to parents of children with health handicaps in context of social services provided, characteristic of these families according to the law No. 108/2006 about the social services. There has been specified the social service of early care, personal assistance and day care centre offered by the Kaňka o.p.s. Tábor institution. There have been also mentioned particular therapies realized for the children with health handicaps. The therapies seem to be meaningful for these children at least because the children calm down, entertain, relax and develop during them. There have also been mentioned variety of special aids often used during the activities with these children, which make the care easier not only to the families but to all persons taking care of these children. You can also find there some non-profit institutions in the southern Bohemia region, which provide similar services as Kaňka o.p.s. Tábor does. And last but not least the theoretical part is devoted to the term Expectation itself - what do parents expect of the social services mingled with individual planning of social services, thanks to which the particular organization can be better joined in the process of expectations of the social services. The empirical part deals with the institution Kaňka o.p.s. Tábor with respect to the social services provided to the families of children with health handicaps, who attend this institution. There have besides other things been engaged the other services provided by the institution Kaňka o.p.s. That means therapeutic activities, free time activities, rehabilitation integration stays, one-time activities etc. This part has been enriched with the basic case history of individual clients whose families were part of the research. According to these case histories it is more obvious which clients with a health handicap really attend the institution Kaňka o.p.s. In view of the determined aim there was chosen the qualitative research strategy, the method of asking questions, and the technique of half-structured dialogue. The research was realized in the Kaňka o.p.s. Tábor institution and there were involved twenty respondents. For this research there was chosen the method of intentional choice, that means ten parents of children who attend the Kaňka o.p.s. institution and use the social services there and ten parents of children who also attend this institution and not only use the social services, but also the compulsory education. In the thesis there were determined the spheres of questions relating to the given issues of expectation of the social services provided by Kaňka o.p.s. Tábor. During the data processing, systematization and interpretation there was used selective coding within the method of the contents analysis. There were created categories which facilitate the organization and classification of the data. The result of the thesis has shown that in the research there were involved predominantly women in the age from 40 to 50 and most of them were mothers of the children.
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