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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Proposal of Call Center Technology Changing
 Vavrisová, Lenka ; Svoboda, Jan (referee) ; Ondrák, Viktor (advisor)
Objective of this work is to inform readers obout questions of telecommunication systems, whether analog or digital, and above all of the systems based on VoIP technology. Main intention of this bachelor work is then design of functional Call Center system and voice network, that would substitute present obsolete TDM system of concrete corporation.
Detailed record
Proposal of Call Center Technology Changing
 Vavrisová, Lenka ; Svoboda, Jan (referee) ; Ondrák, Viktor (advisor)
Objective of this work is to inform readers obout questions of telecommunication systems, whether analog or digital, and above all of the systems based on VoIP technology. Main intention of this bachelor work is then design of functional Call Center system and voice network, that would substitute present obsolete TDM system of concrete corporation.
Detailed record

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