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The Protection of Human Rights of Users in Istitutions for Disabled People
MATĚJKOVÁ, Lucie
This thesis deals with the protection of human rights of users of the social services, namely in relation to the users of the institutions for disabled people. The theoretical part characterizes mentally disabled people who are the target group for the present thesis. Furthermore, it describes the above-mentioned social services institutions and the way and the mechanisms for the provision of the protection and control of human rights of the users in such institution. The examples of the possible infringement of human rights in the institution for disabled people form a constituent part of the thesis. The practical part focuses on the possibility of the enhancement of the situation as far as human rights in such institutions are concerned. It considers the situations where the violation of rights can occur, dealing with education in social services and it sums up concrete procedures how to act in case of this violation has already happened.
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Meeting selected Quality Standards of Social Welfare Services in the centre Diakonie ČCE Blanka in Pisek
VESELÁ, Iveta
The theme of my bachelor's paper is fulfilment of selected quality standards for social services in relation to the clients, but also in relation to their relatives, in one specific social care institution - the BLANKA Centre of the Evangelical Church of Czech Brethren Deaconry in Písek. The target group of this institution are senior citizens, who are becoming an ever more significant group needing social assistance. They do not want to be excluded from the company of their peers. They want to live dignified and full lives even in this stage of their lifetimes. Therefore, compliance with care quality standards, especially in relation to senior citizens in residential establishments, is very important aspect of provision of high-quality social services. In the theoretical part, I define the basic concepts in the field of social services and focus on the Act on Social Services and the subsequently ensuing quality standards for social services and inspection of social service provision to deal with them in greater width. The objective of the paper was to establish whether the selected standards in relation to the clients, but also in relation to their relatives, are complied with. Two hypotheses were defined. To achieve the objectives of this bachelor's paper and to verify the hypotheses defined, quantitative research was chosen in the theoretical part. Data collection was performed using the interview method, by controlled interview technique for the clients, and by questionnaire technique for their relatives. Document analysis, a secondary data analysis technique, was used as an auxiliary method. Having processed the research part and made its subsequent evaluation, I believe that the quality standards are being complied with in the senior citizens' home of the BLANKA Centre, both in relation to the clients and in relation to their relatives. Although you may infer from the results achieved that the standards are fulfilled and complied with in the senior citizens' home, it is important to point out that evaluation of quality standards does not mean mere monitoring of fulfilment of the individual quality standards and the methodologies elaborated from them. It is a long-term, continuously developing and changing process, in which mutually suitable possibilities have to be sought both by the users and by the provider in order to respect the individualities of the users, their rights and needs.
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Use of Supervision in the Social Services
BARNETOVÁ, Martina
The thesis focuses on mapping and analysis of the current functioning of supervision in social services in the region of Liberec. The research aspires to find answers to the question of the scope of supervision in the social services in the given region and what type of supervision prevails in these facilities. The theoretical part of the thesis focuses on collection and classification of generally available documents on supervision in the Czech Republic. It deals with the definition of the term supervision and the historical context of its creation in the field of social services. This part of the thesis describes the basic functions of supervision, structure of the supervisory process and its types. It draws the basic conditions of a successful introduction of supervision in organisations and in this context deals with the current issue of supervisions as a part of the quality standards of social services. The aim of the theoretical part is to create theoretical starting points for the practical research and determination of hypotheses. The practical part aspires to map the current situation in the supervisory activities in the field of social services. The research was carried on in the region of Liberec in social services facilities. The practical part included a preliminary research performed in the form of a controlled interview with five supervisors. The research itself had a form of a questionnaire. The aim was to find out whether supervision works in the facilities, what is the most frequent topic of the current supervision, how the workers conceive supervision and what type of supervision prevails in the organisations. Secondarily, the research focused on the analysis of the used from of supervision, frequency of supervisory meetings and review of the supervision by the workers. A partial goal of the research was to find out how the head workers cope with the introduction of supervision at their workplaces and how they motivate their employees to participate in the supervision. The research in the region of Liberec unquestionably showed that supervision has been slowly bringing itself to the attention of the workers in the field of social services. Though institutions with supervision introduced at the workplaces prevail in this field, there are still many organisations in which supervision has not been carried on due to various reasons. It has turned out that in facilities with a functioning supervision, it is usually conceived as one of the possible ways how to support the workers in the assisting professions and its presence in the organisation has been considered beneficial. The research maps opinions and attitudes of respondents to a ``good{\crqq} supervisor and ethical principles in supervision accompanied by practical instructions and recommendations.
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The selected procedural standards for quality of social services at senior houses
TRACHTOVÁ, Alena
Tato bakalářská práce hodnotí vybrané standardy kvality sociálních služeb určených domovům pro seniory. Práce shrnuje nové požadavky na výkon práce sociální pracovnice s ohledem na naplňování standardů. Zároveň analyzuje, jak jsou vybrané standardy zaváděny do praxe v konkrétním zařízení sociálních služeb pro seniory a navrhuje řešení k odstranění slabých míst a zkvalitnění nabízených služeb.
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Implementation of service quality standards in the House for seniors.
SEDLÁKOVÁ, Šárka
The aim of my Bachelor´s work has been to find out the ways which were used for implementing new quality standards into social services, learn more about the opinions of the direct care workers on this implementation, and finally find the conditions for performing the standards in the Retirement Home in Humpolec. At the beginning there were two hypotheses stated: H1) The direct care staff of the Retirement Home suppose that the quality standards of social services will improve the care of their clients. H2) The quality standards of social services will improve the proficiency in direct care services. A method of quantitative research, interviewing, and the technique of guided interview was used for collecting information and validating the hypotheses. The technique is based on the set of questions in a given sequence with variants of answers. Chosen staff members of the Retirement Home in Humpolec were interviewed in July and August 2009. I chose 42 out of 52 total direct care staff. Thirty workers were engaged in the guided interviews, ten workers refused it and two workers were on sick leave at that time. The interviewees were also asked 7 semi-opened questions. My survey has shown that the quality standards of social services can improve the quality of social care services and protect the rights of the clients. Staff should find the way how to use these standards for the benefit of social services clients. It means, for example, that the workers will be professionally trained and will be acquainted with the new standards and their implementation to the care in the social services facilities. The findings of the Bachelor´s work may help implement the standards in the Retirement Home in Humpolec, eliminate imperfection in staff training, improve staff awareness of the quality standards and consequently result into higher proficiency of the direct care staff.
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Consequence of the approval of the Law on Social Services for the operation of a specific facility
NOVOTNÝ, Miroslav
This paper was prepared with the goal of mapping the changes brought by the Law on Social Services, no. 108/2006 Coll., in a specific facility. It was developed from the prospective of the personnel of a senior home. In the theory part, this work focuses first on the definition of the social services themselves, which factors affect them and their importance for the public. The next chapter, named Development of the Legislation of the Public Social Protection System, clarifies the transfer from social security to public social protection. Another chapter is devoted to the legislation attempting to create a comprehensive legal form, which would replace the at that time unsatisfactory social care system. The following chapters characterize, in detail, the individual parts of the new social services law, what will be influence by this law, for example the standards of quality of the social services, its check in form of an inspection from the Ministry of Labour and Social Affairs or a Municipal Authority. This paper also gradually focuses on the new social benefit, its purpose, amount, for whom it is designed and when the right for its payment arises. The Social Services Law is, towards the end of the theory part of this paper, the subject of a critical evaluation in the form of a SWAT analysis. Two hypotheses have been determined to meet the goal of this paper. A questionnaire survey and non-standardized interview were used during the research. The research sample was the nursing and social personnel of the Senior Home in Sněženková ulice in Prague. The questionnaire investigation and the non-standardized interviews confirmed hypothesis no. 1, which holds the opinion that, due to the influence of the social services law, the work demands on the management of the individual social services facilities will grow. The research also corfirmed hypothesis no. 2, which presumes the growth of the nursing care due to the change of the system of financing the social services and the consequent changes of client structure. Furthermore, it was proven that the law can meet its main mission {--} the preventive influence against social exclusion.
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The Quality in social services and its control
Šišperová, Veronika ; Krebs, Vojtěch (advisor) ; Průša, Ladislav (referee)
The new law about social services, that is effective since 1st January 2007, brought series of changes into the Czech social services system. These changes should contribute to modernizing and improving the quality of provided social services. Improving of the quality happens via implementing standards for quality in social services, that are sets of measurable and verifiable criteria. Verification of completing standards runs at the place where social services are provided and it is called quality inspection. Graduation theses analyses three runs of testing inspections, that proceeded in 2002, 2004 -- 2005, 2006 -- 2007 in the Czech Republic. Analysis evaluates the best and the worst completed standards, regional location of providers, where there the inspections were performed, and general fruitfulness of providers of social services at inspection. There are mentioned recommendations, which came out of the inspection analysis.
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Standardy kvality sociálních služeb ve vybrané instituci
Matoušková, Ivana Bc. ; Sedláková, Jaroslava (advisor) ; Vacková, Lenka (referee)
Práce charakterizuje standardy kvality v sociálních službách a proces jejich zavádění v souvislosti s reformou veřejné správy. Dále hodnotí připravenost vybrané instituce na zavádění 17 standardů kvality sociálních služeb a zároveň zjišťuje, do jaké míry jsou v této instituci v současné době naplňovány. Daná problematika je zde řešena na příkladu Výchovného ústavu pro mládež na OP (odloučeném pracovišti) v Janštejně. Jedná se o zařízení pro výkon ústavní výchovy mládeže od 15 do 18 let.
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Social services in certain town
Šabatková, Martina Bc. ; Sedláková, Jaroslava (advisor) ; Nový, Jan (referee)
Práce hodnotí na vybrané skupině ohrožené sociálním vyloučením (senioři, zdravotně postižení, etnikum, mládež s rizikovým chováním,..) nabídku sociálních služeb pro tuto skupinu v konkrétním městě, uvádí SWOT analýzu vybraných institucí sociálních služeb a doporučuje změny v kvalitě a financování vybraných institucí sociálních služeb.
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