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Approach of social work focused on mentally challenged clients.
PRACHAŘOVÁ, Eva
Inmy bachelor I focus on client-oriented approach in social work with clients with mental disabilities. In addition to theoretical knowledge I mapthe use and the knowledge of this approach by social workers in the South BohemianRegion and the South Moravian Region. The aim and purpose of the thesis was to inform public, students of social work and students of related fields of study about the possibilities of approaches that are used to clients with mental disabilities in social services. The aim of practical part was to describe an approach focused on the client and its use within work with clients with mental disabilities in organizations providing social services. To determine this goal there were defined two research questions: 1) In what extent do social workers use the client-orientedapproach to individuals with mental disabilities in organizations providing social services in the South Bohemian and South Moravian Region? 2) What are the main characteristics of the client-oriented approach to the use for work with clients with mental disabilities? In the thesis I focused on the understanding and the application of the approach used by social workers in the South Moravian and the South Bohemian Region. The research used a qualitative research strategy, using methods of questioning techniques and semi-structured interview. The sample consisted of six social workers from the organizations of the South Bohemian Region and seven social workers of the South Moravian Region that work with people with mental disabilities. Of the organizations were, I always chose only one social worker from the organization. Collected data were analysed by the method of clustering. The results showed that social workers used the client-oriented approach with the working with people with mental disabilities only in unique cases. It was revealed that a total of ten informants applied in their work with clients some theoretical approach of social work. However, only three communication partners based on client-oriented approach and these three were from the South Bohemian Region. From the testimony I noticed thatinformants from the South Bohemian Regionare better informed of the theoretical approach oriented. In the second region - South Moravian Region, social workers rather based on the experience with the target group of mentally handicapped people than from any theoretical approach. I also focused on mapping information about the approaches of Carl Rogers, primarily client-oriented approach informants who don't use approaches of Carl Rogers were interviewed. Eight out of eight surveyed knew the name of Carl Rogers and his approach focused on client or they have ever heard about it. Then I investigated whether the informants are familiar with important concepts of the approach. I mapped that eight out of eight informants are familiar with empathy and use it in their work. However, congruence is known only by one out of eight respondents and this informant was from South Bohemian Region, who does not use it in practice. Unconditional positive acceptance was known for all eleven respondents, three out of seven from the South Moravian Region and four out of four from the South Bohemian region applied it in their practice. This bachelor thesis can be used as information material for the general public and students of social work and related fields of study. Approach focused on client is known but only little used within the working with people with mental disabilities in social services, so this work can be also used as an initiative serving the greater interest of future social workers on this approach.
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