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Kvalita poskytované péče ve vybraných nemocnicích Zlínského kraje
Šobáňová, Denisa
Šobáňová, D. Quality of Care Provided in Selected Hospitals in the Zlín Region. Master's Thesis. Brno: Mendel University in Brno, 2019. The thesis deals with the quality of care provided in selected hospitals in Zlín Region. The aim of this thesis is to describe and evaluate the quality of care provided for selected hospitals in the Zlín Region. The thesis includes a literature review that focuses on the concepts of health care quality, quality management tools, patient satisfaction, and strategic analysis of hospitals. The research part of the thesis evaluates the external and internal environment of hospitals, the quality of provided care from the perspective of hospitalized patients and from the perspective of medical staff. The theses also includes the mutual comparison of the analyzed hospitals in terms of care provided by the eyes of hospitalized patients. The proposed recommendations are based on the results of strategic analysis, questionnaire surveys and structured interviews.
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Kvalita poskytované péče očima pacientů ve vztahu ke strategickému managementu ve vybrané zdravotnické organizaci
Maříková, Irena ; Jankůj, Miroslav (advisor) ; Střítecký, Rudolf (referee)
The aim of the thesis is to make the strategic analysis of the specific medical device in relation to quality of health care from the view of its patients. In this thesis are used selected analysis instruments of the strategic management. For finding of the quality of the health care, which the medical device provides, I used investigation through questionnaires. Information I gained through these questionnaires I have evaluated and analysed this data. The medical device I have chosen doesn't wish to be named in my thesis so I will respect the wish of its management. This hospital is located in The Central Bohemian Region, which is also its founder. This institution provides inpatient and outpatient care. The mail strength of the hospital is its employees and their human potential. On the other hand one of the serious weaknesses is the poor marketing productivity. My thesis will be closed with appropriate recommendations for the hospital which will be based on my analyses. The intention of these recommendations is to help the hospital in its future development. My thesis goes from the theoretical part (which explains the issue) and fallows with the practical part.
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Social Services for People with an Autistic Spectrum Impairment and their Families.
SVOBODOVÁ, Eva
Autism is a serious development impairment which is characterized by impaired communication and ability to develop relationships with other people, urgent need of permanence and other symptoms that seriously affect the life of an individual and people in their surroundings. The situation of autistic people in the Czech Republic is becoming better and better every year. Although the improvement of the services and care of autistic people is provable it is still impossible to consider the current situation satisfying. The objection of the diploma work was to find out the extent and quality of the comprehensive attitude to children with autistic spectrum impairments and to map the care of these children and their families. The research group consisted of four children with autism diagnosis in cooperation with their families. The research took place in day- and week-centres in Jihlava, while all the respondents used the service of the week-centre. The methodology of the diploma work is based on the principles of the qualitative research. The following methods and techniques of data collection were used in order to achieve the objective: method of participant observation, content analysis of documents, technique of half-controlled discussion and they were gradually completed during the survey. The basic concept of the comprehensive attitude to autistic children and their families is characterized by a purposeful interdisciplinary interconnection of care in the social, heath and educational area. It is logical that such pervasive affection as autism requires cooperation of many specialists of assisting professions and such assistance thus connects different areas of services to people. Facilities providing services in the field of social and educational services and guidance are irreplaceable as far as ensuring a functioning system that guaranties quality of social services, guidance and help to autistic children and their families is concerned. The only possible attitude is a better understanding of the world of the autistic people that differs from our ideas and practices so much. The contribution of my diploma work lies in the possibility to utilize its results in the field of ensuring a quality effective systematic care of children suffering from autism and their families.
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