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Managerial Communication In a Selected Organization
VEISHEIPLOVÁ, Lucie
The art of communication is one of the most essential skills that a successful manager should have. This ability of communication can be a deciding factor in negotiating with both the business partners and the general public. Effective communication lies primarily in understanding the message of the other person and the feedback. So it is necessary to be interested in how efficiently the information is passed, either in an internal or external communication. The main aim of this diploma thesis is to analyse managerial communication in a selected organization and to make proposals for its improvement. For the practical part of this thesis, I have chosen EXTRUDO Bečice s.r.o. based in Bečice that was founded in 1994. On the basis of materials obtained from an interview with the director of the company, particular areas of managerial communication are defined in this part of the thesis. In addition, a questionnaire survey was conducted to find out attitudes and opinions of the employees. After evaluating the information obtained from the interview with the company director and the questionnaire survey, the proposals and suggestions for possible improvements in individual areas of managerial communication were submitted.
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Managerial Communication In a Selected Institution
ZASADILOVÁ, Kristýna
Communication is part of our daily lives. Nowadays we can't exist without communication. It forms our relationship with other people. A good manager knows how important communication is for him and for the whole company. Communication affects other processes in the company, such as performance and employee motivation. Therefore we should try to improve it or at least to maintain it at a satisfactory level. In the theoretical part of this bachelor thesis there are explained communication itself and the related basic concepts of communication, kinds and types of communication, communication process, managerial communication, internal communication, communication styles, communication barriers etc. on the basis of literature data. The practical part of the thesis deals with the individual components of managerial communication in the chosen company. For this part I chose the joint-stock company Madeta in Řípec. The aim of my thesis is to evaluate the communication of a manager in this company and to suggest changes to improve the current state of communication. I used the form of a structured interview to define the current situation of communication in this company. I interviewed the director of the production plant in Řípec, Mr. Josef Pánek. The meetings took place in the director's office in the company and in a friendly and relaxed atmosphere. After a few meetings with the director, I decided that there are no serious obstacles in the communication within the company. Nevertheless, I suggested some changes to improve the current state of external and internal communication. These changes will be helpful to improve workplace relations as well as for better comprehension of employees and customers.
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