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Evaluation of IT trends adoption in retail banking
Vondrová, Dagmar ; Gála, Libor (advisor) ; Jabůrek, Tomáš (referee)
This research work examines trends that affect information technology in the Czech retail banking. The main objective is the evaluation of IT trends adoption in retail banking. To achieve this goal, interviews with IT professionals in the Czech retail banks and IT consultants in the field of banking were taken. Specific objectives were identification and consolidation of IT trends in the banking sector through the analysis of relevant sources identified in the research. Consolidation is using the methodology mentioned in book Trend Management Toolkit by author Kjear. Analysis of IT trends in banking aimed to describe the identified trends and their position on the Hype Cycle curve. First part of work consist of introduction, goals, assumptions, limitations and expected benefits, specifying the current state by conducting research. The theoretical part describes the key bank characteristics and trends influencing retail bank sector. Based on an analysis of selected reports work identifies key IT trends in banking and their consolidation. The practical part discuss the results of in-depth interviews conducted with people with long lasting experience in IT in banks. Usefulness of the results can be seen in the identification of current IT trends in banking and the creation of an analytical procedure for finding the most significant trends of all currently mentioned. Furthermore, in evaluating the state of IT adoption trends, which is currently expected by retail banks and considering possible further steps in this area. Leading to decisions about future investments or to strategy review.
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Cloud business information systems for small and medium enterprises
Horáček, Marek ; Svatá, Vlasta (advisor) ; Veber, Jaromír (referee)
This thesis is concerned with the analysis of Cloud Computing as a solution for corporate information system and also its component for customer relationship management as a separate application in small and medium-sized companies. This thesis is also engaged in the research of small and medium-sized companies on the Czech market and finds the attitude of companies to applications run due to Cloud Computing solutions and what they think about Cloud Computing as such. The main objective of this work is to analyze the possibilities of this relatively new platform and highlight the the benefits and potential risks of their use. The work is divided into two parts. The first part focuses on the theoretical plane of Cloud Computing, where the basic concepts and limitations are defined and from which I will result my thesis. The second part is divided into four chapters. In the first subsection the ERP systems are compared, which are offered as a free version or as an Open Source suitable for use on Cloud Computing platform. In the second subsection the CRM systems are compared as a separate applications offered online as SaaS . The third section is devoted to the market research, which is focused on attitude and use of Cloud Computing applications in small and medium-sized companies . The final section offers the recommendations for MSP in the transition to Cloud Computing.
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