Home > Search Results: keywords:"Fire Brigade Integrated Emergency Services System The Police of the Czech Republic Call Crisis Intervention Health Rescue Service"
Search:
Search Tips :: Advanced Search
Search collections:
Sort by: Display results: Output format:
National Repository of Grey Literature 1 records found  Search took 0.00 seconds. 
Role of the Worker of the Police of the Czech Republic in the Realization of the Crisis Call Intervention in the Integrated Emergency Services System
 ŠUPLER, Josef
ABSTRACT The police of the Czech Republic are a fundamental part of the Joint Rescue Service (thereinafter IZS). Skilled staff of specialized IZS branches continuously deal with emergency calls from people who fall into a crisis situation, and further performs the tasks of the Police of the Czech Republic. The theoretical part of this bachelor thesis deals with assignments and tasks of the basic branches of IZS and their cooperation. It introduces the aspects during realization of a telephone crisis intervention of these branches, ways of communication, crisis definition and solution of emergencies. In the practical part was a controlled conversation with IZS staff that operates the telephone help lines. The sample of respondents is represented by staff members of the Integrated Operation Centre of the Regional Police Office in South Bohemia, operators of the Information and Operation Centre of the Fire Brigade in České Budějovice and Health Rescue Service in České Budějovice. It was a face to face conversation where the respondents were asked questions whose evaluation shall provide information whether the IZS staff is skilled enough in communication skills and whether their tasks include extended social counselling for clients.
Detailed record

Interested in being notified about new results for this query?
Subscribe to the RSS feed.
Digital Repository :: Search :: Submit :: Personalize :: Help
Powered by Invenio v1.1.2
Maintained by admin.invenio@techlib.cz
This site is also available in the following languages:
Česky  English