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The Role of Key Worker in the Home for the Elderly
VOTRUBOVÁ, Nataliya
The problem of old age and aging is a present topic. The bachelor thesis is divided into a theoretical and an empirical part. The theoretical part is focused on the old age and aging, individual needs and their particularities, on the related legislation, care of the elderly, the Chvalkov retirement home, individual planning and the role of a key worker. The empirical part of the thesis deals with the research methods, the collection of data techniques, the research schedule, the characteristics and the method of choosing a research file, the methods of data processing and the results of the research. The first chapter of the theoretical part describes old age and aging and it specifies individual needs of old age. The second chapter then deals with the care of senior citizens in general, its division, its rules and regulations. The most important laws are presented with emphasis mainly on law no. 108/2006 on social services and on the related public notice no. 205/2006. The third chapter is focused on the Chvalkov retirement home, where the research took place. The next chapters deal with the key workers and individual planning. The empirical part of the thesis deals with searching for answers to the research questions. The aim of the thesis is to find out how individual planning and a key worker can influence the quality of social services from the point of view of the elderly in the Chvalkov retirement home. The main research question is: ?What importance do the elderly in the retirement home attach to the role of a key worker?? And three intermediate research questions are: ?What is the attitude of the elderly in the retirement home towards individual planning? What is the attitude of the elderly in the retirement home towards the role of a key worker? And what is the attitude of the elderly in the retirement home towards the importance of a key worker in connection with individual planning?? The empirical part of the thesis is based on qualitative research methods and on the questioning method (semi-structured interviews with open questions). The research itself was done in two stages. First a preliminary research was done, and then the main research followed. The senior citizens in the Chvalkov retirement home represented the researched group. The respondents were chosen by means of a goal-directed selection. The clients needed to meet some requirements ? to be residents of the retirement home for at least one year and to be willing to cooperate. Four respondents took part in the research. The method of creating clusters was used to analyse the obtained data using the qualitative research methods. It was found out through the research that thanks to individual planning the senior citizens in the Chvalkov retirement home are not only passive addressees of social services, but they can also decide on the quality of their life through the agency of a key worker. Individual planning encourages them to take an active role and responsibility of their own life, the key worker being a part of it. Individual planning and the role of a key worker are evaluated positively by the senior citizens and they find it of high importance for the quality of the social services.
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