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Process improvement potencial in internet commerce
 Fořt, David ; Gála, Libor (advisor) ; Dosoudilová, Barbora (referee)
Dissertation Business process improvement possibilities in internet shop introduce reader with improvement possibilities in small e-shops with limited financial competence. Object of this work is determination conception process, finding suitable methods for process improvement in enterprise and on the basis of obtained information create process model chosen e-shop and usage some method for process improvement. At the beginning is reader introduced with concept e-shop and e-business. Next part is explained concept and sense of process access in companies operating in nowadays. Next part is about process improvement. First are explained concepts Business process improvement and Business process reengineering than are introduced methods suitable for process improvement. Methods are chosen from different areas, so is good to see the variety of ways that heads to process improvement. Next part is about MIPIM methodology. All steps are explained and extended with suitable methods and tools for each step. Next chapter introduces SkateMORE e-shop. Using SWAT analysis and strategic goals show us possible ways of process modification. Last chapter put deals with process improvement in practically using MIPIM methodology and chosen method mentioned in foregoing chapters. Dissertation ends with rating design of solution implementation. Implementation and rating is not a part of dissertation
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