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Preventing burnout syndrome in officials dealing with social care agenda
 RAUNEROVÁ, Dagmar
Since 1st January 2007 extensive changes in the system of social welfare benefits have happened. It was particularly the Act No. 111/2006 Coll., on aid in material distress and S. Law No. 108/2006 on social services. This thesis deals with the burnout syndrome prevention just focused on the period from when those laws became effective. Simultaneously with the laws effectiveness the duty was imposed on social care officers to process the applications for social welfare benefits by using a software program and the need to ``insert{\crq}q human fates into a computer program, which brought about a considerable psychological stress. It is necessary to keep duplicate documentation, both in paper and electronic form, which also puts increased work demands on officers. The research was conducted with social care officers at municipal offices in the Domažlice region who work in Departments of Social Affairs and deal with the application processing under the above Acts. The main stated hypothesis suggested that there are no burnout syndrome preventive measures for social care officers in the Domažlice region. Other working hypotheses were set up: social care officers are not interested in prevention programs and employers do not create conditions for the burnout syndrome prevention. The outcomes may serve to social care officers themselves for a better orientation in the burnout syndrome prevention issue and especially to managers and executive officers to improve the care of employees.
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