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Social workers' interpretation and approach to quality standards of social services
SKALOVÁ, Anna
The thesis investigates social workers' interpretation and approach to quality standards of social services, both in terms of lived experience, and in terms of individual concepts and understanding of the workers themselves, especially with regard to their experience in a particular organization. The thesis also deals with the interpretation and approach of social workers to the protection of fundamental human rights and freedoms of clients in quality standards. The thesis theoretically describes and depicts the current situation regarding quality standards and the forthcoming changes. Interpretations and approaches to quality standards are investigated by the analysis of interviews with social workers on this issue. The thesis deals with the protection of human rights in social services and their guarantee in the form of selected quality standards, and examines quality standards in terms of values, rights and freedoms of clients that they are protecting. This work describes whether and how social workers perceive values, human rights and freedoms that are behind quality standards of social services and how they interpret them and use them in their practice, as evidenced by opinions of the social workers. Quality Standards of social services are also investigated in terms of ethics, particularly ethical values and analyzes the approach of social workers to quality standards.
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Communication skills of social worker in contact with applicants for an allowance for care with intellectual disabilities
SKALOVÁ, Anna
This work deals with communication with people with intellectual disabilities during the negotiation of allowance for care. The work emphasizes the communication skills of a social worker. The theoretical part describes mental retardation, communication, communication disorders, allowance for care, and the work deals with the specifics of communication with people with intellectual disabilities. The work also includes practical advice for communicating with the people with intellectual disabilities. In the conclusion of the theoretical section are described the communication skills of a social worker with a focus on dealing with people with intellectual disabilities. The practical part describes the research on communication skills of a social worker at the City Office in Tabor and evaluates the causes of its failure. Due to the appreciation of the practical research also includes a simple methodology that includes practical advice on how to deal with clients with intellectual disabilities in an interview at the office. Furthermore, the practical part contains an analysis of competencies required by employers in the position of social worker based on ads offering job. Communicating with people with intellectual disabilities in the City Office is neglected topic, but very important, due to the efforts to integrate people with intellectual disabilities into society as much as possible. The ability of a social worker to communicate and negotiate with people with intellectual disabilities may be one of the ways to access offices for these clients.
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The Rural Renewal Program: The competition "Village of a year"
Skálová, Anna ; Khendriche Trhlínová, Zuzana (advisor) ; Davídek, Jiří (referee)
This diploma paper is dealing with a dilemma of the competition "Village of a year", arranged within The Rural Renewal Program. First, I focus on a conception of country-side and after on The Rural Renewal Program, which is realized under the competancy of the Ministry of Regional Development. From this program I choosed the competition "Village of a year". I am dealing with its history, development, conditions, organization, particular evaluations and I also mention some similar competitions abroad. In the next part of my work I am using a concrete municipality to find out, which activities led to its success in the competition. After, how did the municipality use the financial resour-ces gained from the competition and whether did it benefit in any other way.
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