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The concept of an information retail technology
PECHA, Matěj
This bachleor thesis is about information retail technologies. The main aim of thesis is to introduce the reader into the Scan&Go technology which is used in retail chain Globus České Budějovice, find out experiences of random customers with this system and get suggestions for improving this system. Customers were interviewed using questionnaires made in Google Forms. The thesis contains definitions of information technology, hardware, software, information systems and mentions question of security. There are also a few modern technologies which is already in use or in state of production. In practical part of the thesis there are analysis of customer's answers. They were asked about their experiences with modern technologies like contactless cards, self-service cash registers, virtual dressing rooms, QR codes, Scan&Go, etc. All answers were analysed and putted into the charts. In final part of the thesis is evaluation of hypotheses and suggestions for improvement Scan&Go technology which could be helpful for Globus itself.
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