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Marketing and management of an accommodation establishment in conditions of sustainable tourism
MAŘÍKOVÁ, Karla
The thesis investigates potential improvements of the competitiveness of accommodation in the tourism in the context of sustainability and responsibility based on an analysis of internal and external business environment. The theoretical part deals with the tourism market, a company in tourism, the business environment of the company and its analysis and the reader is also presented with the process and the types of marketing research. In the practical part the selected accommodation is presented and subsequently examined by means of the individual analyses of its internal and external business environments. One analysis also includes the survey conducted among business customers. Analyses of business environment showed that the company has a great potential for further development. Its strengths outweigh the weaknesses. The practical part includes a structured interview with the owner of the company. The research showed that customers are generally very satisfied and recommend the company further. Despite these positive facts it was estab- lished that the occupancy of this accommodation is much lower than it could be. There- fore the measures were suggested that should help the company to solve this problem and also to further develop in the future. It was recommended for example to introduce an online contextual advertising, to use modern volunteer tourism, or crowdfunding.
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Specifics of Human Resources Management in Retail
MAŘÍKOVÁ, Karla
The thesis investigates potential improvements of the motivation of retail workers. In the theoretical part, there are presented and analysed techniques of motivation of employees in retail. The practical part deals with the research conducted among retail-employees in the Czech Republic and Germany. Their opinion was ascertained using a questionnaire. They commented on their current motivation and possibilities of its improvement. The research showed that employees are better motivated by equitable remunerations. Next research finding is that Czech workers and German workers alike are satisfied with their job. In the conclusion of the work, there are suggested particular recommendations for improvement of the motivation of workers in one certain retail store.
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See also: similar author names
1
MAŘÍKOVÁ, Kateřina
1
Maříková, Klára
1
Maříková, Kristina
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