National Repository of Grey Literature 3 records found  Search took 0.01 seconds. 
Program management
Kaňka, Josef ; Chocholatý, Drahomír (advisor) ; Beneš, Zbyněk (referee)
Program management in the field of project management presents relatively new management method that links the correspondence of the particular projects with an organization strategy. Formation of the optimal portfolio projects for program results from the company goals, desired benefits, from the limitation of available resources, relations and connections among particular projects, and last but not least, from expectations of stakeholders. Its application in the organization can expressively improve the efficiency and the transparency over transmission the vision of the company to project level. The first, theoretical part, compares project, program and portfolio and their lifecycles. Rest of work contains a methods used to implementation of program management. Main goal of this thesis is to provide overview information on this area and introduce basic practices how to implement program management to a reader's organization.
Trends in corporate CRM
Kaňka, Josef ; Basl, Josef (advisor) ; Raška, Ondřej (referee)
In a bachelor thesis I deal with systems and tools to support of Customer Relationship Management. I describe the various means of CRM and their use for obtaining, maintaining and communicating with customers. The work shows the modern methods, upcoming trends and their evaluation. Aim of this work is to offer insight on CRM tools available on Czech market for use inside and outside of the company. After reading the reader should know what direction is CRM heading and what tools could ask for implementing in company.

See also: similar author names
2 KAŇKA, Jakub
4 Kaňka, Jan
3 Kaňka, Jiří
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