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Management processes and KPI
HOLÝ, Jan
The thesis deals with the Management of processes and KPI in the selected company. The theoretical part of the thesis contains information about the management processes and key performance indicators, which have been obtained by studying specialized literature. All procedures and analysis are in this section presented. Management processes in the company is important not only for the company itself, but also for the final customer, thanks to which it acquires added value. The practical part of the thesis describes selected company HOKAR SPEDITION s. r. o. Is a company engaged in the transport of goods in the framework of national and international road freight transport. The aim of the work is a description of the processes in the enterprise as a whole, assessment of their levels and any draft changes. Further work assessed the coherence of the processes with KPIS and proposal for their changes.
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Process management in a selected company
HOLÝ, Jan
Bachelor thesis is focused on utilization of process management in selected company. The theoretical part of the thesis contains information and process management information, which was obtained by study of professional literature, where all the procedures and analyzes are presented. Process management in companies is important not only for the company itself but also for the final customer for which it represents added value. The practical part of the thesis describes the chosen company HOKAR SPEDITION s.r.o. It is a company engaged in the transport of goods in national and international freight transport. The aim of this bachelor thesis is description of selected processes in the given company, evaluation of their level and eventual proposal of their redesign using methods and procedures of process control. The output of the thesis is suggestions for improvement of certain processes in the transport of goods. The proposal for possible improvement is described in a separate chapter.
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