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Social work with foreigners from the point of view of the Authority for Social and Legal Protection of Children
FAJTLOVÁ, Tereza
This diploma thesis is part of the project entitled "Selected aspects of the integration of foreigners living in the Czech Republic and their relationship to social work" (reg. no. GAJU 101/2022/S). The aim of the work is to analyze and describe the barriers of social work with foreigners from the point of view of the social and legal protection of children (OSPOD). For the purposes of the thesis, two research questions were chosen. 1. What differences do social workers from OSPOD encounter during social investigations of foreigners? 2. What is the course of social work with foreigners? The diploma thesis is divided into a theoretical and a practical part. In the theoretical part, the terms related to migration are defined, it also deals with social work with foreigners, defines its methods and support networks for foreigners, and last but not least, the definitions related to the authority for the social and legal protection of children, its characteristics, the legal framework and next. The practical part of the work contains the results of research related to social work with foreigners from the point of view of the authority for the social and legal protection of children. A qualitative research strategy, an interview method and a semi-structured interview technique were chosen for the preparation of this diploma thesis according to the instructions. Interviews were conducted with OSPOD managers or with other employees authorized by the manager. The interviews were evaluated using an open coding method and nine domains were created. Based on the research, it was found that social work with foreigners from the point of view of the social-legal child protection can be in many respects the same as with Czech clients, but the truth is that in connection with the outbreak of war in Ukraine, this situation of workers brought a lot of work and which they have not encountered until now, such as working with unaccompanied minors or other education system in Ukraine. The work was mostly time-consuming and psychologically demanding, but the informants' testimony showed that the OSPOD workers here had many positive things and these experiences brought them personal development and insight into another culture. The information obtained showed that the biggest barrier when working with foreigners is the language barrier. A problem related to the language barrier is also the lack of interpreters, which complicates the whole situation when working with foreigners, and social workers had to look for other solutions to communicate with foreigners. Other barriers are for example unrealistic expectations and mistrust on the part of clients, arrogance, non-acceptance of Czech law and reluctance to accept a new environment. On the part of OSPOD employees it is for example orientation in legislation related to the outbreak of war in Ukraine. It was about orientation in temporary protection, asylum law and permanent residence. As a result, OSPOD social workers had to adapt their work according to cultural differences. This work has the potential to assist other social workers in improving their readiness to work with foreigners. It can also be assumed that this work will serve as study and informational material.
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Satisfaction of seniors in homes for the elderly
FAJTLOVÁ, Tereza
The aim of this thesis is to find out how seniors are satisfied in homes for the elderly. Two research questions were chosen: 1. What leads to seniors' satisfaction in homes for the elderly? 2. What do seniors miss in homes for the elderly? The bachelor thesis is divided into two parts - theoretical and practical. The theoretical part deals with old age, aging, seniors' satisfaction with their life and needs of seniors, as well as the development of care for the elderly in the Czech Republic from history to present. The thesis characterizes the act of social services and related terms, homes for the elderly in the Czech Republic, their history and quality of life of clients living in homes for the elderly. In the practical part interviews with the clients of homes for the elderly have been evaluated. The goal was to determine how satisfied seniors are in homes for the elderly and what are they missing there. The survey was aimed at finding satisfaction with caring staff, providing services, leisure activities, accommodation, and meals. For the fulfillment of the objectives of the work I have chosen qualitative research. Data collection was conducted by method of semi-structed interviews. The interview had seventeen diverse questions and was presented to nine of the seniors in two homes for the elderly in South Bohemian region. The interviews were evaluated by the open coding method and eight categories were created. The research was conducted in June and July 2021. The results were processed into tables and graphs. This thesis will bring feedback to the management of selected homes for the elderly. It can be assumed that this thesis will serve as a study material.
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