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Conflicts at work and ways how to solve them
 Salačová, Sabina ; Svobodová, Zuzana (advisor) ; Tureckiová, Michaela (referee)
This bachelor thesis deals with the issue of workplace conflicts. The goal of this work is to compare theory and practice to identify most frequent causes of interpersonal conflicts in school-type institutions, types of conflicts appearing in such institutions and what steps are taken to deal with such conflicts. Core of the work is dedicated to analysis of current situation in two schools of different size. The goal is also to analyze current situation in two different schools dealing with conflict issues. The schools involved differ mainly in their respective size. Initial part of the work will focus on theoretical knowledge of conflicts. The issue will be described from several viewpoints. Author of the work is interested in communication per se, and further deals with conflict formation, types, causes, effects, and solutions. Second line of the theoretical part is dealing with conflicts appearing in workspaces and ways to resolve them in particular. The work includes various recommendations to resolve conflicts. Comparing theoretical knowledge with gathered information allows for the methodical part to illustrate actual state of things in schools. Semi-structured interview was utilized to obtain information necessary to perform workplace conflict analysis. Based on the research findings, a...
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