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Satisfaction of users of social services and the scope of their providers in a selected region
Andrésová, Patricie ; Varvažovská, Pavla (advisor) ; Pavel, Pavel (referee)
Diploma thesis: ,,Satisfaction of users of social services and the scope of their providers in a selected region" focuses on finding satisfaction of users of social services in Prostějov. The theoretical part introduces the term satisfaction, users of social services, social services, and consequently social service providers to pass the practical part of the individual providers of social services in Prostějov and subsequent questionnaire survey, which is addressed to all users of social services. The interview method is given to the staff of social service providers. Upon detection of discontent social service users are treated suggestions for improvements in social services.
Staff awareness of social service providers the South Bohemian region of incidents
HANZALOVÁ, Edita
The thesis deals with the level of knowledge of staff members of social service providers in South Bohemia region in case of emergencies response. Residential social care facilities that provide care for disabled people were randomly selected. These facilities provide care to clients who are permanently dependent on other people´s assistance, in this case assistance from staff members. Therefore, the staff should be sufficiently informed concerning emergencies and appropriate response to such emergencies. The social services facilities providing residential care for disabled people include: senior homes, homes for people with special needs, homes for disabled, respite services, weekday boarding facilities, sheltered accommodation and social rehabilitation. The theoretical part of the thesis reviews the concept of emergencies and their classification. These include natural disasters and emergencies caused by human activities. Selected emergencies are presented in more detail using the Emergency Preparedness Plan of South Bohemia. Another chapter of the thesis, very relevant to this topic, is the description of social care system. Residential social care sector providing care to disabled people is characterised. There are total 81 facilities that meet the criteria in the South Bohemia territory. In the practical part, 30 of these facilities, randomly selected, were contacted. The questionnaire was filled and returned by 20 facilities. The aim of the thesis corresponded with the research question: "What is the level of knowledge of staff members of social service providers in South Bohemia region what to do in case of emergency?" We have chosen a questionnaire form in selected facilities to respond the research question and to accomplish the aim of the thesis. Two types of questionnaires were designed. One questionnaire was intended for directors or head managers of the social services providers. It included total 15 questions. The questionnaire for the group of directors and head managers in the social care facilities used PAPI (Paper and Pen Interviewing) method. We have also designed a questionnaire for staff members of social services providers. This questionnaire was divided in 3 parts and included 28 questions. The first part contained 4 questions finding the characteristics of the respondent. The second part contained 16 questions. This part determined the level of respondent´s general knowledge concerning emergencies. The last, third part, contained 8 questions, that aimed at the social care facilities staff members self-assessment. The questionnaire results have been analysed using charts including their interpretation. The level of social services staff member awareness was assessed in case of individual types of emergencies, and subsequently in groups of emergencies. Groups of emergencies included dangerous chemicals, civilian protection, fire, infectious disease outbreak, radiation incident, flood, evacuation, and first aid. The level of 80% of correct answers was set to be the threshold of good knowledge by staff members. The questionnaire results suggest that social services staff members are not sufficiently informed what to do in case of emergencies. The margin of success was reached in the question what purpose has the warning sound "general alert", and in the question what is acute radiation disease. In the group of emergencies, the level of good knowledge was not reached in any item. The thesis also assessed the level of preparedness of individual social services facilities for an emergency. All of the participating social services providers have a Fire evacuation plan, and majority do evacuation drills. The thesis concludes that social services staff members are insufficiently informed concerning emergencies, and that social services providers insufficiently train their staff members as well as their clients concerning recommended response to an emergency.
THE DEVELOPMENT OF VOLUNTEERING AMONG THE SOCIAL SERVICE PROVIDERS IN THE REGION ČESKÉ BUDĚJOVICE
POŠVÁŘOVÁ, Michaela
This bachelor thesis is divided into theoretical and practical part. In the theoretical part, the terms related to volunteering, European year of volunteering 2011 and the methodology of work with volunteers are defined. Social services, their providers and volunteering in social services are also characterized. In practical part, the objective, hypothesis, research methods and research results are described. To get the information needed quantitative research was chosen, data collection was done using the method of inquiry, the technique of questionnaire. The research aggregate was formed by the providers of social services in the district of České Budějovice.In the region of České Budějovice are 47 providers of which 30 responded to a questionnaire. This bachelor work showed us, that the institutions in a professional procedure are going the right way, however, in the coordination part, there are gaps.
Regional accessibility of social services from geographical viewpoint
Srnová, Zdeňka ; Jeřábková, Věra (advisor) ; Šimková, Martina (referee)
The goal of this elaboration is to analyze and chart the accessibility of social services in each region of Czech Republic. In the first part are described basic concepts of social services and financing of these services. The second part of this thesis deals with economic and demographic characteristics of regions of Czech Republic. The third, analytical part, is examined structure of social services and her development. Constituent part is time development of indicators, that affect accessibility of services.
The comparison of social services for elderly in selected areas
SCHMIDTSCHLÄGER, Radim
Abstract Social services are rendered to those citizens, who require them considering their health, age or unfavourable social situation and who are unable of overcoming their social burdens and less than auspicious circumstances without external aid. Social services are essential not just because many people require them but particularly because were they not to be available, a large part of the public would lose their ability to participate in all aspects of life in a society. This would make it impossible for their human and civil rights to be upheld and lead to their exclusion from society. Social development, more favourable living standards, progress in the field of medicine and championing of social rights result in less people dying in childhood or at a productive age nowadays than before. It can be argued that the number of pensioners will be constantly increasing and that this is an accompaniment of a successfully developing civilisation. Because of their numbers, pensioners are becoming an exceptionally grave subject of social exclusion. It is therefore imperative that we realise the disadvantages the elderly face and devote appropriate attention to the issues surrounding the planning of social services. In terms of the set objective, it is necessary to evaluate and compare individual mid-term plans for the development of social services at certain locations and also to compare and evaluate the communal plans of selected cities. The dissertation proved that it is indeed necessary to pay due attention to the studied planning of social services. This is because there is a need to harmonise supply and demand in relation to social services. Ensuring the availability of a high-quality social services network for the elderly is only possible given the presence of a complex concept of social and medical care. One must however always take into consideration not just the current demographic trends but also the circumstances in the particular area as well as the degree of interest of the various subjects who are immediately involved in the issues surrounding the particular type of social services. One can undoubtedly say that the quality of social services on offer (not just for the elderly) is increasing both in relation to law No. 108/2006 Col. regarding social services but also in accordance with the recipients? wishes and demands.
The social net in Cesky Krumlov region.
VALACH, Pavel
My thesis deals with the social services law. This work is focuses on the survey of social services for Cesky Krumlov region. It is further engaged in social service availibility of Cesky Krumlov region. Next it deals with possibilities of social service providers in the region.
Social services used by the elderly after having a cerebral hemorragie
SOUKUPOVÁ, Barbora
My bachelor thesis focuses on senior citizens after a stroke, their family members and their opportunities to use social services. The thesis examined also the awareness of such services and their availability in the Příbram district. The topic is very pressing as the occurrence of strokes worldwide is fairly high and in developed country it is causing a serious medical, social and economic problem. Senior citizens and their family members should know about the possibilities to utilize social services, so that they can achieve the highest possible level of independence and self {--} sufficiency in the home environment or so that their carers are provided with professional assistance. The theoretical part covers the issues of senior citizens and old age, stroke related issues, conditions, provision, funding and remuneration of social services, methods of care provided by the family and an overview of providers of social services for senior citizens in the district of Příbram. The research part of the bachelor thesis used a qualitative research, method of interviewing by means of questionnaires and standardized interviews. The research sample consisted of senior citizens or their family members who were approached by means of questionnaires. 120 questionnaires were distributed and 102 of them were returned, i.e. 18 questionnaires were not filled in. The return rate was 85 %. Interviews were conducted with 15 senior citizens at my workplace in the centre of care for long {--} term bedbound patients. The purpose of my work was to map the availability of the social services in the district of Příbram and the level of awareness of such services and their utilization among senior citizens. Hypothesis H: Senior citizens after a stroke are informed about the social services they can utilize. H1: Senior citizens after a stroke with the level of dependence 3 and higher prefer social services provided in residential facilities. It was found out that certain social services are missing in Příbram and some of the existing ones do not have sufficient capacities. The availability of social services is sufficient. The level of awareness among senior citizens and their family members is also at a good level. The evaluated questionnaires and interviews imply that senior citizens with the level of dependence 3 and higher mostly use the services provided in residential facilities. Based on the results the postulated hypotheses were positively confirmed and thus also the objective of this thesis.
"Services for people with handicaps and their transformation after 2007
BARVÍNKOVÁ, Martina
The services for handicapped people and their transformation after 2007 The present graduation thesis deals with screening the situation in the area of social services for persons with different handicap, especially regarding the transformation of social services after 2007. In the theoretical part, I am describing particularly the characteristics of the previous and the current systems of social services. When characterising the previous system of social services, I concentrate on the legislation, governing this system. Further I am presenting the characteristics and status of the consulting services, and socially activating service, as in the further chapters I am dealing with the latter when presenting the services of the KONÍČEK, o. s. association. When presenting the new system of social services, I am describing in particular the basic principles of this system, changes it brings to the users, legislation and quality standards of the social services. A big chapter is devoted to the Social Services Act. Further chapters describe the financing of social services, education of workers in social services, and work of volunteers in social services. The practical part presents my hypothesis and the aims of the present work. Further chapters present the target group and describe the data collection. Data was collected in the form a guided interview, the questions were answered by the representatives of the given non-profit organization. This chapter includes also a presentation of the activities of the KONÍČEK, o. s. association before 2007, when the services were not registered. Further I am presenting the activities of the association in 2008, when the association was already a registered provider of social services. I am presenting, in the Discussion chapter, the screening of the transformation of social services after 2007, the obtained data, and I am offering their comparison with the outputs found out in the KONÍČEK, o. s. association, or with literature data.
Influence of law of social services on supply and demand of social services in České Budějovice
SCHMIDTSCHLÄGER, Radim
Abstract Social services are not important because many people need them, but because without their influence a significant part of citizens could not participate in all aspects of social life. The exercise of their human and civic rights would be rendered impossible and their social separation would occur. Social services are provided to citizens who need them due to their health condition, age or difficult social situation and who are not able to overcome their burdensome situation or unfavourable background. The planned reform of social services whose outcome is Act no. 108/2006, Coll., on social services, aimed at three main activities {--} social services planning, a change in financing of social services and quality standards of social services. Within the set objective it was necessary to assess and compare the individual community plans of social services in České Budějovice for years 2005-2007 and further, for the period of 2008-2013, and on the basis of these findings to eliminate possible flaws in the course of development and the offer of social services in the given city. As an author of the thesis I suppose that the objective of this work has been achieved. The elaborated thesis verified the need of preparing a plan of city social services for the reason of its use for implementation of the middle-term regional plan.
Survey of Social Services for the Youth in Týn nad Vltavou and in the Surroundings
REMIŠ, Václav
This work has got theoretical character and focuses on the survey of social services for the youth in Týn nad Vltavou and in the surroundings. It is further engaged in young people´s adolescent problems and in their mental and physical changes. Next it deals with possibilities of social service providers and how the youth spend their leasure time in public and non-public organisations.

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