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The Specifics of a Nurse's Work at a Dentistry Surgery
BARTŮŠKOVÁ, Ludmila
The thesis deals with the work of nurse in stomatological departments. It covers topics such as hygienic and anti-epidemic measures, communication with patients of various typology in the field of prevention. The thesis aims to find out the specifities of stomatological nurses. The research was focused on the job content, communication and education of patients in terms of prevention. The thesis uses a qualitative analysis using directed interview according to a prepared structured questionnaire. The research group consisted of five nurses from stomatological departments in České Budějovice, who have had at least 10-year practice. Based on these interviews I created case studies and used them to make classification tables. The results showed that the job content of stomatological department nurse includes communication with patients, preparation of the stomatological chair, instruments and other equipment, assistence during stomatological interventions, technical equipment manipulation, stomatological deparment organization, keeping documentation, providing health and prevention education of patients or children´s parents concerning dental care. To be more specific about communication nurses mainly treat anxiety and fear of stomatological treatment. Patients coming to stomatological deparments are of various personalities and nurse must be able to communicate with them individually. A very specific communication is needed in case of small children and senior patients, where nurses use various tricks: ?metal finger,? Tell-Show-Do method, distracting attention, modelling, positive encouragement and keeping parents in the waiting room. Nurses participate in the education of patients although doctor still plays a major role in education. The thesis could be useful for nurses who consider their future career in a stomatological department. They are recommended to take a communication skills training before they start their own practice.
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