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Characteristics of IT infrastructure
Křena, Martin ; Gála, Libor (advisor) ; Juránková, Zdenka (referee)
The theme of this thesis is the IT infrastructure in enterprises in the Czech Republic. Nowadays IT infrastructure exists in all companies which are trying to succeed in the competition. Outputs (services) of IT infrastructure should be monitored and managed so the company could most effectively support their core processes. For monitoring and man-agement processes can be used a variety of tools designed for management of information systems. This work deals with the evaluation of the level of IT infrastructures service man-agement. The aim of this thesis is to assess the level of IT infrastructure services manage-ment in the selected company. This work establishes methods showing appreciation of IT infrastructure service level that is applicable in all companies, regardless of their orientation. In conclusion, the methodology is tested on a real company from the IT environment.
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Microsoft's products for managing IT infrastructure and their compliance with ITIL
Kahoun, Jakub ; Pavlíček, Luboš (advisor) ; Čermáková, Dana (referee)
The aim of this thesis is to evaluate the support of processes as described in ITIL v. 3 for managing IT infrastructure in Microsoft's product. The focus is taken on Microsoft System Center Essentials as a solution for monitoring and managing IT infrastructure in mid size businesses. First part of this thesis describes processes which support management of the IT infrastructure and which will be assessed with System Center Essentials. Description of the processes comes from the original ITIL publications in their latest version. The second part describes portfolio of the Microsoft products that are focused on the management of IT infrastructure. Followed by a detailed description of System Center Essentials based on the own evaluation of the application. The final part compares the support of the ITIL processes by System Center Essentials. If there is no support by System Center Essentials, solutions by customizing the application is considered or a support by another product from the System Center family.
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Zajištění dostupnosti IT infrastruktury pro podporu firemních procesů
Zima, Radek ; Pavlíček, Luboš (advisor) ; Dušek, Daniel (referee)
Cílem práce je podat ucelený přehled o aktuálních technologiích sloužících k zajištění dostupnosti IT infrastruktury v podniku. Autor má zkušenosti nejen s konkrétními technologiemi a přístupy k zajištění vyšší odolnosti jednotlivých komponent serveru vůči výpadku (ukládání dat, napájení, řízení toku vzduchu, ochrana paměti, ?) , ale i se softwarovými produkty, které zajistí redundanci celého serveru. Tento přístup byl otestován i v případové studii, kde proběhla analýza stávající situace ve vybrané společnosti a nalezeny funkce poskytované jednotlivými komponentami infrastruktury. Kromě detailního zmapování situace byla nalezena i slabá místa a doporučeno řešení.
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