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Analýza internetového bankovnictví a návrhy na jeho zlepšení
 Zelenská, Zuzana
The aim of this bachelor thesis is to analyse the weaknesses of the internet banking of selected three banks and to propose recommendations for its improvement. The first part of the thesis focuses on the historical development of internet banking, its security and other studies dealing with the same issues. In addition, there are methods for selecting banks under examination, ways of measuring satisfaction and evaluation criteria. In the second part, the analysis of the three banks is car-ried out and the analysis of their clients' satisfaction based on the evaluation of the questionnaire survey. Consequently, a discussion is unfolding, summarizing the findings and giving recommendations for selected banks.
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