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Řízení a management kvality ve vybrané organizaci
ZOULOVÁ, Nikola
This diploma thesis called Quality Management In The Selected Company is focused on quality management system, its oganisation, management and development. The aim of this diploma thesis is to analyse chosen areas of implemented quality management system in the selected company, to identify bottlenecks and to suggest changes and to propose recommendations for achieving better results in this area. The analysed company is called EBAS spol. s r.o. which focuses on metal and wood production. The theoretical review is dedicated to the issue of quality management, starting with term and concept of quality and quality management, followed by identification of advantages and importance of quality management system. Certain attention is paid to quality management processes, and last but not least, costs of quality and documentation in quality management system. The practical part of the diploma thesis begins with the company in general, especially with company history, its activities, portfolio and organization structure, followed by the analysis of selected areas of current quality mangement system applied in the company. The analysis includes the analysis of processes of the quality management system, documentation of QMS, quality goals and politics, supplier rating system and at last but not least, customer satisfaction monitoring system. Based on this analysis there are several reccomendations proposed, which should lead not only to increased quality management system efficiency, but also to increased efficiency of company in general.
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Teamwork In A Selected Organization
ZOULOVÁ, Nikola
The bachelor thesis called Teamwork In A Selected Organization is focused on teamwork organization, management and development. The aim of this thesis is to suggest changes and recommendations to achieve better results in the teamwork organization. The suggestions are based on analysis and evaluation of teamwork organization in the chosen company. The theoretical review is dedicated to the issue of teamwork, starting with concept of team and teamwork, followed by identification of advantages and disadvantages of teamwork, differences between teams and work groups, and last but not least, types of teams. The attention is also paid to team roles and to team leader and their importance in teams. The practical part is focused on teamwork analysis in the XY company, which provides electronic and mechanical manufacturing services. Company portfolio includes SMT and THT production, followed by testing, assembling and technological support. Final products are used in automotive, telecommunication, navigation and security industries. The practical part starts with introducing company history, its departments and activities. The next part is focused on specific work group, where the processes, employee responsibilities and employee cooperation are analysed. The attention is also paid to employee communication during processes and its impact on production quality, filling time fund and employee relations. Last part analayses rewarding system, used for work group. After the analysis the bachelor thesis suggests reorganizing this work group into a new team. However, some changes for building effective team are required. Among recommendations belong for example team-based rewarding system, team meetings and higher level of team autonomy. Expected results of reorganizing are better processes coordination, higher team members involvement and increased job satisfaction thank to new rewarding system and team autonomy.
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