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Sister and aggressive client
RYCHLÁ, Zuzana
Sister and aggressive client This work deals with the knowledge and skills of nurses to work with aggressive client. In today's time, when it is known increase in violence is increasing, and the number of attacks on medical personnel. This should be properly trained and ready to work with aggressive client. The theoretical part of my bachelor thesis, would be divided into two parts. In the first part, I explore the aggression as such, where define the concept of aggressiveness and dedicate the aggressiveness in the health care facilities and, of course, and its prevention. The second part is devoted to the General's sister and intervene on the sisters with aggressive client. The aim of the bachelor thesis was to find out the knowledge of nurses to work with aggressive client. Research was carried out in the form of interviews, which was performed with sisters to the psychiatric wards of the hospital Tábor and Hospital České Budějovice. 2 research questions were identified: Research question number 1: What is the professional preparation of nurses to meet aggressive client? From the replies show that nurses assess this as an average. Welcomed the priority to the larger quantity of seminars dealing with this issue. Research question number 2: What knowledge they have sisters working with aggressive client? Sisters from the research file demonstrate the knowledge in the field of communication, which stated the basic rules in communication with aggressive client. Largely known as a specific nursing care on psychiatry and nursing care in the use of restrictive measures. On the basis of the results was created a brochure, which can be used not only to the sisters, but also students of all medical disciplines. Provides basic information about the aggressive behavior, advice, how to prevent and finally as the principles of communication with aggressive client (annex 3).
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