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Approaches of managers to prevent workplace bullying in the banking sector
PUDIVÍTR, Tomáš
The bachelor's thesis is concerned with the approaches of managers to prevent workplace bullying in the banking sector. It aims at knowledge and experience of individual managers with terms mobbing, bossing, staffing and at current situation in branches of various banking institutions. It also analyses approaches taken by banking institutions to this matter and their influence on the education of managers. A questionnaire examines whether managers take action to stop workplace bullying and how they handle potential conflict situations. Based on the research, managers take measures to prevent workplace bullying and banking institutions provide proper training. However, the knowledge of basic terms in this matter is relatively low and managers mostly do not know how to deal with workplace bullying properly. The thesis also proposes a list of suggestions for improving the knowledge of managers and for maintaining good relations in the workplace.

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