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Multilingualism and interculturality in international or interregional projects and work environments
MIRAMON, Christelle
Mastering communication is the key to successful project management. While stressing the importance of communication within any working team has become a commonplace, the latter seems often helpless when it comes to implementing this principle on-site. In addition, there an ongoing requirement for pre-existing communication management methods to be continuously adapted to ever-changing work environments. First of all, in today's globalized society, the frequencies of intercultural interactions have dramatically increased and international teams have become mainstream within the workplaces. Therefore, interculturalism is nowadays a core issue in internal communication as well as a challenge for the coworkers' cooperation and productivity. Furthermore, in the digital age, information and communication technologies (ICT) are introducing new opportunity for extending the scope of cooperation beyond borders so that interregional projects rely increasingly often on remote teams. However, the virtual space transforms the interaction modes between the individuals and, unlike in a physical space, tailored strategies regarding the communication is necessary to ensure group cohesion. The following research focuses on a case study of the communication management within an international remote team. This case offers a point of departure to analyze cross-effects of both interculturality and virtuality on the communicative effectiveness between the working partners as well as their overall impacts on the project progress. Besides, the given team proves to have little knowledge in basic communication management, hence this case study aims to evaluate the different aspects of the project management process that could be affected by the lack of an appropriate communication strategy. Then, the results of the data analysis will be confronted with the scientific literature in an attempt to find some problem-solving communication management practices that would especially applies to intercultural and virtual working teams.
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