|
|
Design of an Information System Part
Kokov, Maksim ; Luhan, Jan (referee) ; Neuwirth, Bernard (advisor)
This thesis focuses on designing a solution to streamline operations at Amigos Barbershop in Brno. The analysis of the current state of the business identified key issues, such as an inefficient booking system, a weak online presence, and a lack of a centralized CRM. Based on the analysis results, the thesis proposes implementing a CRM system on the Tilda platform, which offers integrated tools for online booking, customer management, marketing, and data analysis. The thesis describes in detail the functionality of the system and its benefits for improving processes in the barbershop. The thesis includes an economic evaluation of the project, which demonstrates a high return on investment in the CRM system.
|
guest ::
