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Social Work and Transgender People
 KUČERA, Charlie
This thesis explores the topic of transgender people as clients of social work. Its goal is to examine transgender experiences in the context of Czech social work. The first part is theoretical and focuses on terminology and current situation, mentioning legal framework and possible developements. The theoretical part includes a list of LGBT+ organisations which provide diverse kinds of support to transgender people. I chose qualitative approach for exploring this topic and conducted narrative interviews. For this purpose I contacted transgender people who had the experience of being clients of social services. I analysed the outputs by the open coding method inspired by the Grounded Theory. Based on the comparison between the interviews and expert advice I found out the following: the basic need among transgender clients of social work is for their experienced gender identity to be recognised and respected. It is also important for the quality of their mutual interaction that the social worker is aware of transgender issues. However, based on the collected transgender experiences, those needs are not always met. The level of knowledge on this topic and their stance varies among social workers in the Czech Republic. Finally, this thesis poses a question, whether social services providing accomodation might potentially expose transgender clients to more confrontational situations where gender is an improtant factor. Yet, it is concluded that the overall approach of the service matters the most. The results of this work will be presented to the FOKUS České Budějovice NGO employees.
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