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The quality management in the chosen company
KLIMASOVÁ, Eva
The quality, providing the right comprehension of the meaning, is the key factor of any successful company. There are a few reasons why companies are more and more interested in quality. In the nowadays oversaturated markets the quality could be perceived as a competitive advantage. Modern-day client is choosy and don{\crq}t put up with anything ordinary. Clients´ sensibility to the level of quality of the products is constantly raising. Including the factor of quality to the goals of the company decrease costs, for example repairs costs, and increase revenues, for example revenues from increasing market share. The quality of goods and services is also required by law, for example protection of rights available to consumer. This bachelor work is focused on a quality management of the given company STAVCENT a.s.. The company was established in 1992 and became a construction company that attend to the complex solutions and executions of industry, civil and housing units in the South Bohemia. STAVCENT a.s. is linked to the longstanding tradition, comming into being in 1950 with formating of municipal construction companies, in the field of construction and service of buildings. The company is aware of increasing stress on the required quality of goods and services. In 2006, with a view of gaining a competitive advantage, the quality management system was instituted . This system is inovated and maintained. Thanks to certification of tree systems of quality the company gained ,, Golden certificate{\crqq}. STAVCENT a.s. can be proud of cerficates - ISO 9001, ISO 14001 and OHSAS 18001. As it was derived from the analysis of the quality management of the given company, the level of the quality management is high. In evidence of the high level there is a certificate ČSN EN ISO 9001:2001. The company carry on increasing of the level of the quality of provided services because this is the main way of acquiring new clients and maintain the old ones.
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