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Multicultural approach in Pre-hospital care
JANOVÁ, Andrea
The topic of the bachelor thesis is dedicated to multicultural nursing specifically in the conditions of pre-hospital emergency care. In today's globalized society it is necessary for paramedics to have basic knowledge of multicultural care. The theoretical part defines basic concepts in multicultural treatment, it is dedicated to communication and characterizes individual minorities living in the Czech Republic. For the practical part, there were three goals set: 1. To map out the approach of paramedics while providing care to a member of another nationality in the conditions of pre-hospital emergency care. 2. To map out the experience of paramedics with the individuals of given cultures within pre-hospital emergency care. 3. Find out the opinion of paramedics on whether they were sufficiently prepared for multicultural care within the qualification study. To fulfil set goals, qualitative research method was used, via the approach of queries and semi-structured interview technique. The research sample consisted of paramedics of the Karlovy Vary and South Bohemia regions with various lengths of experience. The research investigation found, that paramedics choose the same approach when in contact with ethnic groups. They are aware of various differences, though the most common problem is the communication barrier. The paramedics have both positive and negative experiences considering providing care to minorities. The research revealed, that the education about multicultural care is mostly insufficient and that the paramedics are willing to further educate themselves on the issue. Based on the research, an option of developing a special application was proposed. It would be able to quickly and precisely translate even professional medical terms from different languages in action. An information brochure about the principles of providing pre-hospital emergency care to ethnic groups was also made. Furthermore, it would also be possible to compile information from the bachelor thesis into scripts, which would be intended for teaching about multicultural nursing.
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