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Kvalita pečovatelských služeb na Rakovnicku
Habrcetlová, Lada ; Holmerová, Iva (advisor) ; Jurašková, Božena (referee)
The thesis "Quality of home help services in Rakovnicko" deals with the quality of home help services in the region of former administrative district Rakovník in the Central Bohemia Region of the Czech Republic. The thesis is divided into two main parts, theoretic and empiric. The theoretic part deals with the context of home help services. The changes in old age which develops in seniority are discussed. The attention is paid to social services which above all the seniors draw. In this part the definition, purpose, characteristics and division of social services are explained. Further the thesis deals with founders, providers and clients of social services. The area of home help services is described in more details from the historic and present point of view. The concept of home help services in use practise is integral part of it. The conclusion of theoretic part introduces the problems of quality in social services and quality in general. The introduction of the empiric part deals with the characteristics of home help services in Rakovnicko, where the research was carried out. Consequently the qualitative research which aim was to find which the indicators of quality of home help service are is described. For reaching the aim of qualitative research the method of questioning, technique of...

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2 HABRCETLOVÁ, Lada
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